Refund Policy
Thank you for purchasing a digital guide from Meghna Prabhu.
I want you to feel confident when purchasing from my shop. This page explains how refunds are handled for digital products purchased through meghnaprabhu.com.
Please read this policy carefully before completing your purchase.
Digital Products
All products sold on meghnaprabhu.com are digital PDF downloads.
No physical products are shipped.
Once your payment has been successfully processed, you’ll receive immediate access to your purchased guide.
Refund Eligibility
Due to the nature of digital products, all sales are generally final.
Because digital downloads become immediately accessible after purchase and cannot be returned, refunds, exchanges, or cancellations are generally not available once payment has been completed.
Please read each product description carefully before placing your order to ensure it meets your needs.
Exceptions
I understand that genuine issues can occasionally occur.
A refund or replacement may be considered in situations such as:
- You were charged more than once for the same purchase.
- You accidentally purchased the same guide multiple times.
- A technical issue prevents you from accessing your purchase, and I’m unable to resolve the issue within a reasonable timeframe.
Each request will be reviewed individually.
Technical Support
If you’re experiencing any problems accessing your purchase, please contact me before requesting a refund.
Most technical issues can be resolved quickly.
Email: shop@meghnaprabhu.com
When contacting support, please include:
- Your full name
- The email address used during purchase
- Your order number (if available)
- The name of the guide purchased
- A brief description of the issue
Before You Purchase
Please choose your guides carefully before completing your purchase.
Refunds are generally not available for:
- Purchasing the wrong guide by mistake.
- Changing your mind after purchase.
- Not reading the product description before purchasing.
- Deciding the guide isn’t suitable after downloading it.
- Purchasing a guide you already own (unless it was accidentally purchased as a duplicate).
If you’re unsure which guide is right for your family, please feel free to contact me before making your purchase.
Consumer Rights
Nothing in this Refund Policy limits any rights you may have under applicable consumer protection laws.
Need Help?
If you have any questions before making a purchase or need assistance with an existing order, I’d be happy to help.